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HIMSS & Health 2.0 Middle East: Implementing digital solutions that support the delivery of empathetic care


The COVID-19 pandemic has placed unprecedented strain on health systems, causing organisations to reevaluate and redesign models of care delivery to ensure that patients remain at their heart.

With the emergence of new digital health solutions and increased transition to virtual care, clinicians are now able to deliver quality care to higher-complexity patients from a distance.

The panel discussion, ‘Implementing digital solutions that support delivery of empathetic care’, focuses on how technology can empower patients as care partners. It also examines the importance of ensuring healthcare professionals are equipped with the necessary skills and resources required to utilise clinical decision support tools.

Attendees can now view the session on demand during from the HIMSS & Health 2.0 Middle East Digital Health Conference and Exhibition.

Dr Charles Alessi, Chief Clinical Officer at HIMSS, UK, will moderate the session. Speakers include Tim Morris, Commercial Portfolio and Partnerships Director at Elsevier, UK; Dr Reem Osman, CEO, Saudi German Hospital; and Kathy Sienko, Chief Nursing Officer, Al Dara Hospital and Medical Centre.

Nurturing a culture of collaboration

As the complexity of health needs increases – not least due to the pandemic – the challenge and importance of making the right decision at the right time becomes more significant. Those decisions ultimately determine a patient’s experience, the safety and consistency of care, and the efficiency with which healthcare organisations operate.

Many healthcare providers are realising the importance of involving patients as care partners as they find ways to transfer more ownership of care outcomes to patients themselves. This empowers patients and caregivers to be at the heart of the healthcare journey.

Panellists will cover how the recent drive to digital has delivered benefits to patient care by increasing patient engagement, improving health workforce productivity, and accelerating collaboration capabilities to support improved clinical decision-making processes.

Encouraging a compassionate workplace environment

Clinical decision support tools are a vital resource which can be utilised to increase patient safety and quality of care of patients both, during and after the COVID-19 pandemic. These tools help to prevent unwarranted variability in care delivery to support the delivery of high-quality healthcare. Panellists will discuss the need for healthcare professionals to be equipped with the necessary skills and resources to embrace digital technologies and encourage a more compassionate workplace environment.

The HIMSS & Health 2.0 Middle East Digital Conference & Exhibition will take place from 29 November – 2 December 2020.

The session,Implementing digital solutions that help support the delivery of empathetic care, is now available On Demand if you click here.



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